Accessibility

Our aim

We want everyone to be able to browse and buy from this shop, including people who use a keyboard, a screen reader, magnification or voice control.

We are working towards the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. This site does not yet fully meet that standard.

What we have done

• Pages being rebuilt have one main heading, labelled navigation, and a visible focus outline on links and buttons.
• Text and background colours in the new design are chosen for contrast.
• Animation is reduced when your device asks for reduced motion.

Known limitations

• Cookie banner. While the cookie banner is open, the keyboard stays inside it. You need to choose Accept, Decline or Manage before you can reach the rest of the page with the keyboard.
• Product images. On some product pages the small thumbnail images cannot be reached with the keyboard. The arrows on the main image can.
• Product and category names. Some names are written in capital letters, which are harder to read.
• Older pages. Some pages not yet rebuilt are missing a main heading, have images without text descriptions, or have repeated buttons that do not say which product they belong to.

Updated: 1 October 2026

Tell us about a problem

If something on this site is hard to use, or you need information in another format, please tell us and we will help you place your order another way.

Email boutique@eupepsia.com with “Accessibility” in the subject, or call +1 540 944 8838 or +1 276 722 0584, Monday to Friday, 9 am to 5 pm Eastern.

We reply within 2 working days.

Reviewing this statement

We review this statement with each release of the site and update the list of known limitations.